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Top questions

1. I forgot my username/password

Forgot Password?

Just click on the link Forgot your username or password? on the Sign In page and follow the simple instructions to reset it. Enter your email address below to get new password sent to your account.

2. My username/password is not valid

My username/password is not working?

If you have received a system message on the screen saying that your username (email) or password is incorrect please check the following:

· You are using lower case or capital letters where necessary because passwords are case sensitive
· You do not have spaces at the beginning or at the end of your email address or password
· You have confirmed your email address by using the activation link that was sent to your email
· If you still experience difficulties please contact our Customer Support team quoting your email address.

3. What is the difference between paid members and free members?Types of subscriptions to the site

What is the difference between free member and paid member?
Inkontrifree.com  has four types of membership – Free Trial, Bronze, Silver and Gold . Gold members can subscribe to Platinum.

Free members can:

· Create and update their own profiles
· Upload one picture from their profiles
· Search members
· Receive E-Mail notifications
· Browse the website
· Send 5 messages free
· Send and receive kiss
· Add members to Friends and Blocked
· Update profile settings

Bronze package members can:

· Have all the features that Trial members have
· Send and reply to an unlimited number of messages
· View other members' galleries
· Use chat without restrictions
· View other members' default pictures 
· See who’s been visiting your profile
· Add members to Favorites
· See profiles in full
· Keep contacts & messages
· Become a Premium

Silver package members can:

· Have all the features that Bronze package members have
· Send and see comments
· Chat online
· Use our advanced search facilities
· Use search name facilities

Gold package members can:

· Have all the features that Silver package members have
· Start flirting!
· Show compatibility
· Priority listing in search result
· Choose not to be seen when you're online
· See profiles in invisible mode
· Highlight Your Profile Now

Platinum package members can do everything a Gold package member can do plus:

· Get that special touch to be different and stand out from the crowd
· Get highlighted in all of the other members' search results and galleries
· Be featured on other members' home pages
· Get highlighted in members' mailboxes
· Communicate with all members
· Have priority listing on the website
· Get listed in dedicated Featured profiles galleries
· Enjoy a priority listing
· Chat online via webcam 
. Chat online via microphone
· Everyone can view your complete profile
· Get all-in-one benefits

4. How do I change my email address?

How do I change my email address?

Keep your email communication with other members private. You can change your email address at any time by going to My profile >> My account . We will send you a messages  to confirm your email address. Please, go to your new external mail box and login to the site using your new login information for the changes to become active.

5. How do I remove my profile?

How can I delete my profile?

If you decide to leave Inkontrifree.com because you have found someone or just want to have a break you can delete your profile just log into your account and go to My profile >> My account. Scroll down to the bottom of the page where it says ' Delete account' and follow the instructions given.. We would really appreciate your feedback on why you are leaving to help us improve our service. 

6. How do I contact your Customer Service Department?

Write to Support Team

If you have questions or need help just drop us a line and our support team will get back to you shortly.